Case Studies

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Case Study #1

Renovation Company

When we first started working with this client, his company was doing just under one million dollars in revenue. His office was in the basement of his home. He worked 60+ hours a week and showed a negative profit for the previous year. We start all our relationships with an alignment process; we need to know more about them and their business. This helps us help them.   After a couple of years, his business grew to just shy of 3 million dollars in revenue. He more than doubled what he was paying himself and had a net profit of 9.3%. In addition, he was working a regular work week. He moved to a beautiful office, and his business grew dramatically. He now had a great team working for him, and they all wanted to be part of the success. As you can imagine, business success has many moving parts, and as a business owner, success relies on working on the right things at the right time. Organization is critical, and it starts from the top down. This client's success came from being open and willing to do things differently than he had in the past. Wanting to be extraordinary, not mediocre, led him to build a great business.

Case Study #2

Drywall Contractor

When we started working with this client, he worked every day of the week. He was consuming a lot of food and drink; he was more than 60 pounds overweight, and as you can imagine, that doesn't lead anywhere good. At that time his company made over 3 million dollars in revenue. He had a ragtag team (which was why he was working every day), and although he was doing okay financially (he made prudent investments with his money), the profit wasn't extraordinary, and he was burning out. Having a company, especially a drywall contracting company, that worked without him was beyond comprehension; anyone who has worked in the drywall industry knows the challenges of dealing with many in the sub-trades. We started an interview process and built relationships with the top tradespeople. He grew to over nine million dollars in sales with over 12% net profit. Now he spends most of his time climbing mountains instead of being in the office because he has a team he can count on when he is not there. He has a profitable model, good clients, and is enjoying life to its fullest. Again, extraordinary results from someone who doesn't want to be ordinary.

Case Study #3

Insulation and Roofing Company

This young man took over his father's business when his father suddenly passed away. Again, we did an alignment process, and learned a lot about him and what he ultimately wanted to do. As with all the clients we choose to work with, this young man is a great guy looking to do good things. He had little to no experience running a company, but he was more than up for the challenge. The company revenue had shrunk a little and reported just over nine million dollars in sales. However, his company grew to eighteen million dollars in revenue and reported record profits over the next three years. He works a lot less now, enjoys his family time, and continues to work on his business as he pivots into different products and services in more profitable markets. He continues to be extraordinary.

Case Study #4

Wholesale Distribution

We had spoken a few times over three years, and one day he decided he was ready for a coach. Since the time we first met, his sales had stalled at ten million dollars. He was doing pretty well but knew there was more. First, we did an alignment. This is where we understand what was working, what was not working, what he had tried and where he wanted to go. We did a team alignment shortly after, and he unveiled a new vision for the company and himself. There is power in having a team aligned with the company's vision. After a year of coaching, his business started to grow, and over the next few years, he had some of his most profitable years. He had a great team working with him. He is now cutting back dramatically on how much he is working in that particular business and has bought another company, is growing it, and is still finding time to spend more time on his hobby farm and home down south. He has built an extraordinary team who aren't interested in mediocracy.

Case Study #5

Manufacturing Company

He had a nice place and some good equipment. But unfortunately, when we first met, he had a couple of years of losses. He and his wife, his business partner, were frustrated and burning out. So, our first order of business was to find out why.  His biggest challenge was who he was working for. Almost everything he was building was small order tools used in the oil patch, bridge and road building. He was winning them because they were small specialty orders, and he wasn't charging enough. He had one good employee and three others that were average at best, and average employees ultimately cost you money.  Again, because of small orders, he was inefficient. We needed new customers where he could build several hundred of any given product to create systems to be more efficient. He also needed a system to price things so he was sure he would be able to make a profit. We have a spreadsheet we use with clients, where they know before they start a project they will make x profit, and then when they complete the job, they can analyze whether there were any profit leaks. Did it take longer than expected? Was there too much waste? Now he could pinpoint where he needed to make changes. We let go of a couple of poorly performing employees and added a couple that he could rely on to do good work and were twice as productive. That year he added a million dollars in revenue and 11% net profit.

Case study #6

Manufacturing Company

This client was so much fun to work with. He had a great product, he was very motivated, and went about implementing strategy after strategy. Subsequently, he grew over the next four years from just over a million dollars in revenue to almost 7 million. What made the most significant change for him was people and systems. He had to become a leader first in his mind. So we set up a very compelling vision and mission and started to build a culture where good people wanted to come to work. Sometimes fixing the problem is just knowing what the problem is. Far too many business owners accept poor performance from their team because, for the most part, they don't know how to lead them.

Case Study #7

Convenience Store, Car Wash and Gas Station

This was a convenience store, gas station and car wash owned by a family. Unfortunately, they were suffering from burnout. People problems, long working hours, and not much profit was wearing them down. Convenience stores perform many transactions, so we implemented some strategies to build a better, more reliable team. It is hard to grow when you accept less than good performance from employees who aren't interested or dependable. So the first order was to get better employees, and then we worked on the obvious -  increasing average dollar sales. With about 13 thousand transactions each month, we focused on improving the average dollar sale and increased it by $2.47. This had a dramatic impact on their business. After working together for a year and a half, they felt they were better positioned to sell, make a profit, and get out. They got an excellent offer because their business was more profitable, and they had a good team working for them. A happy ending for all.